Essentially we do not use your personal data for anything else but to reply to your questions or to ship a product to you. We dont distribute the data to anyone outside of the organisation except from the warehouse/shipping company who will be delivering your product. They of course need to know who and where to deliver the product.
When you buy a product
The information you enter when placing an order is required only to confirm and process your order and to ensure the highest possible level of service. The information is transferred to our logistical partner in order to ship the product to you. All our logistical partners are placed within the EU and thereby subject to the GDPR regulations. Tangent A/S have GDPR compliant agreements with all direct partners. Your details are not passed to any third parties or used for any marketing purposes. According to Danish accoounting law and EU One-Stop-VAT requirement the information is kept for minimum 10 years from the date of purchase.
We keep personal information encrypted.
We transmit the information to our logistical partner and forwaring agent in order to ship the order to you.
If you have chosen to create an account with us you account will be automatically deleted if inactive in three years.
Orders and invoices are automatically anonymized they are more than five years old. This process runs once every six months.
If you have any queries regarding this or would like to know what information about you we have please email logistics(a)tangent-audio.com.
When you contact us
If you use our contact form to ask us a question or provide a comment then we will save the email for one year and then delete it. The same policy is used for any reply we might have sent you. If you state when contact us that you would like to have the email delete straight away then we will act accordingly. The reason that we save the email for one year is to maintain a histroy on a case should something come up again.
Users on the website
If you have chosen to become a user on our website then we will automatically delete your profile if you are not active in three years. You can always log in and delete your profile or contact us by phone or email and ask us to delete the email.